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Cookie Policy

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The privacy of customers is very important to us, and how we deal with personal information is outlined in our terms and conditions. We hope the way in which we gather and use your personal information addresses and respects any concerns you may have.

we will only use the personal information we gather:

  • in the normal course of our business to provide the products and services you have requested
  • to identify you when you contact us
  • to determine if we can offer you a better service or more relevant products
  • to send you e-mail updates of service changes which are important to you or which we feel may be of interest to you
  • for statistical analysis, including automated techniques (eg web site analysis) and to monitor and analyse our business

we will disclose your personal information only to:

  • our agents and sub-contractors to conduct our business
  • any payment or card payment providers in relation to your stay
  • our licensed credit reference agency who may keep a record of any search we make and your personal information may be shared with and used by other lenders in assessing applications from you or members of your household
  • any person to whom we transfer our rights or obligations under this agreement
  • for fraud prevention
  • if required or compelled to do so by law


Cookies are small pieces of information sent to your computer or browsing device when you access a website. These files are not computer programmes and cannot be used to cause damage to your computer. They are often essential to helping us provide you with a good on-line experience. Some areas of the site may not function correctly without the use of cookies.

we will not use cookies to:

  • store personal information on your hard drive
  • send personal information to 3rd parties

By accessing this website, you agree that we can place cookies on your device. You can disable cookies completely by changing your browser settings; however some areas of the site will not be accessible or may not function properly. You will not be able to access internet banking if cookies are disabled.